Communication at work happens in different places, like emails, chats, and calls. This can result in silos that make it difficult to work effectively and share information.
In this tutorial, you’ll learn how to use Slack to:
In Slack, communication with your team about specific topics takes place in channels. When you work in channels, use mentions to get the attention of the right people, and emoji reactions to simplify communication.
Mention a teammate
Mention a group
Add an emoji reaction
If you have a question for a specific teammate, you can mention them in a channel to get their attention. They'll receive a notification and the rest of the team can follow along for context.
Try it: In a channel, use the symbol to mention a teammate when asking them a question.
On paid plans, you can create user groups to notify groups of people at once, rather than mentioning each person individually. Use emoji reactions to simplify communication and acknowledge messages with a few clicks. Watch the video below to learn more.
Share files and clips
You can add files to any conversation and record audio and video clips to collaborate with your teammates more easily.
Add files
Record clips
Say you need to share a file with project info. By adding it to the channel dedicated to that project, the file and the messages about it stay together with the rest of the conversation. You can browse all the files in a conversation from the Files tab in the conversation header.
Try it: Drag and drop files into the message field to add them to a conversation.
You can also record a clip and share your screen to walk others through the latest version of a project. Anyone in the channel can play and reply to your recording when they have a few minutes.
Try it: Click the camera icon next to the message field to start recording a video clip.
Communicate clearly
To add clarity to communication in Slack, you can format your messages. You can also schedule messages to send in the future or edit messages you've already sent.
Format messages
Schedule messages
Edit messages
Say you’re providing feedback about a document. To make it easier to scan for the team, add list formatting to your message. If it’s not the best time to share a team-wide announcement quite yet, you can schedule a message to send in the future by clicking the arrow to the right of the paper plane icon. Did you make a mistake in a message you’ve already sent? Edit your message to fix typos, or delete it to start over.
